5 Reasons Your Garmin Watch Keeps Turning Off & Troubleshooting Steps

Why does my Garmin watch keep turning off? It’s a question that I get asked a lot. 

A low battery is the most common reason a Garmin watch might turn off unexpectedly. 

Ensure you charge your Garmin watch regularly; if the battery level is still consistently low, it may be time to replace the battery. 

Additionally, you should check to ensure the power cords are securely connected so there isn’t any loss of power during charging or use.

If your device continues randomly turning off even after replacing the battery, there may be an issue with the software or firmware. 

To resolve this issue, consider updating your software or firmware and resetting your device.

Remember that resetting will erase all data stored on the watch; however, some tracking progress may be seen by checking in with Garmin Connect Mobile on a smartphone or computer.

If you’re still experiencing random shut-offs, contact Garmin customer service for further assistance. They may be able to diagnose and resolve the technical issue remotely or provide additional troubleshooting advice. 

If needed, they can arrange for your device to be sent in for repairs. It might even qualify for a warranty replacement if it is still within its coverage period.

What Do You Do When Your Garmin Watch Stops Working?

Battery Is Low

If your Garmin watch turns off suddenly, the first thing to check is the battery level. A low battery can cause a sudden power down of the device. 

You’ll need to use the charging cable that came with it to charge your watch and plug it into an electrical outlet or USB port on your computer. Some watches also have wireless charging options that allow you to charge quickly.

Power Saving Mode

Many modern Garmin watches have a power-saving mode that automatically turns off your device when not used for a certain amount of time or after being idle for too long.

This feature helps conserve battery life but can be confusing if triggered accidentally. You can adjust this setting in the watch’s settings menu, or you can turn it off altogether.

Outdated Software

If your Garmin watch is running outdated software, it may encounter errors that cause it to shut down unexpectedly. 

To address this issue, ensure the device is up-to-date with the latest firmware and software available from the manufacturer’s website. Doing so will also ensure that any new features or bug fixes are applied correctly.

Malfunctioning Components

Over time, components inside a Garmin watch can malfunction due to wear and tear, age, or exposure to moisture or dust. 

These malfunctions can cause your device to shut down randomly due to an error in its internal workings. To fix this issue, you’ll need to take the watch to a repair shop or contact the manufacturer for assistance.

Incorrectly Installed Batteries

If you’ve recently changed the battery in your Garmin watch, it’s possible that it was not correctly installed and is causing unexpected shutdowns due to an electrical short.

To correct this, first, ensure all connections are secure, and then try restarting the device. If these steps don’t work, you may need to replace the battery with a new one.

Why Does My Garmin Screen Go Black?

One of the most common issues that Garmin owners encounter is their watch randomly going black. 

Several things, including battery drain, software glitches, or hardware malfunctions, can cause this issue. If your Garmin watch has been randomly turning off and on, here are some troubleshooting steps to help you get it up and running again:

Check For Updates

First, check if there’s an update available for your watch. 

Software updates often contain fixes for problems like this and may help resolve the issue.

Ensure Battery Power

Ensure your watch has plenty of battery power before attempting any other troubleshooting step.

You should regularly charge the device when it’s not in use so that it doesn’t experience unexpected shutdowns.

Restart Your Watch

Try restarting your watch by pressing and holding the power button for 10 seconds or until you see a message on the screen indicating that it has been reset.

Connect Your Watch To A Computer

If possible, try connecting your watch to a computer with the USB cable, use Garmin Express software to erase any existing data from the device, and reinstall the latest version of its operating system.

Contact Garmin

If none of these steps proves effective, you may need to take your Garmin watch in for repairs or replacement. 

In this case, contact your local Garmin service centre immediately so they can diagnose what’s wrong with it and help you fix it quickly.

How Do I Stop My Garmin From Disconnecting?

If your Garmin watch keeps disconnecting, there are a few things you can do to prevent it from happening. 

First, ensure that your device’s Bluetooth connection is enabled and the watch is within range of a compatible device.

If necessary, reset the Bluetooth connection by turning off all devices, then turn them back on again. 

Ensure all other applications or programs are closed while using the Garmin watch. Additionally, if any updates are available for your Garmin software, install them, as this may improve connection issues.

If you still experience difficulties staying connected with your Garmin watch, you may need to contact customer service for more help.

Key Takeaways

• A low battery is one of the reasons why a Garmin keeps turning off.
• Try charging it regularly or replacing the battery if needed.
• There may also be an issue with the software or firmware.
• Update your software or firmware or reset your device.
• You can also contact Garmin customer service for assistance.
• How you address this problem depends on the cause of the issue.